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Audio Response Codes

As a service to our members, we provide ART, our Audio Response Teller. Available 24 hours a day, 7 days a week, you can check your account balances and much more right over the phone.

The direct dial phone number for ART is (713) 649-5000, or you can reach ART from our main number, 713-645-4961, option 1.

Suffixes can either be entered as two digits and the # sign (i.e. 01#, 15#, 25#) or a leading zero and the two digits of the suffix (i.e. 001, 015, 025)

01
Savings Balance
31
Check Withdrawal - Savings
02
Draft / Checking Balance
32
Check Withdrawal - Draft / Checking
03
LOC Loan Balance
39
Check Withdrawal - Any Suffix
08
List All Loans
41
YTD Dividends - Savings
09
Balance Any Suffix
42
YTD Dividends - Draft / Checking
10
Account Suffix History of Last 5 Transactions
43
YTD Dividends - LOC Loan
11
Direct Deposit - Savings
49
YTD Dividends / Interest - Any Suffix
12

Direct Deposit - Draft / Clearing

51
ATM Withdrawals - Savings
14
Last 4 Drafts / Checks Cleared
52
ATM Withdrawals - Draft / Checking
15
Single Cleared Draft / Check
53
ACH Withdrawals - Savings
16
All Deposits - Savings
54
ACH Withdrawals - Draft / Checking
17
All Deposits - Drafts / Checking
59
All Withdrawals - Any Suffix
19
All Deposits - Any Suffix
93
Change PIN
21
Transfer Funds - Savings to Draft / Checking
94
Calculate Loan Payments
22
Transfer Funds - Draft / Checking to Savings
97
Change to Another Account
23
LOC Advance to Draft / Checking
09
Play Help Message
29
Transfers Between Suffixes
*#
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Page updated on Thursday, 08-Jun-2017